Welcome — we’re glad you’re here.

Taking the step to book a session is often the hardest part. Whether you’re navigating stress, relationship challenges, life transitions, or simply feeling “off,” you don’t have to do it alone. Support is here.


Direct Billing Now Available

We are pleased to offer direct billing through TELUS Health eClaims. This allows us to submit claims electronically to many major Canadian insurance providers on your behalf, helping to make the payment process simpler and more convenient.

If you would like to use direct billing, please ensure your insurance details are provided when booking. We also encourage you to confirm your coverage directly with your insurer prior to your session so there are no surprises.

Our goal is to make accessing support as smooth and stress-free as possible.


Support for Managing Anxiety

Download our free guide, Many Faces of Anxiety, here — a practical resource with simple strategies you can start using right away.


Download the Jane mobile app!📱

Jane now has an app for patients, available on Apple and Android. With one login, you can manage all of your appointments across any clinic using Jane.

Download on the App StoreGet it on Google Play


Cancellation Policy

Your appointment time is reserved just for you. As such, we require 24 hours’ notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours’ notice, or miss their appointment, will be charged the full session fee.


If you have a question or aren’t sure who is the best person to connect with we are happy to hear from you, please reach out to hello@watermarkcounselling.ca

The Watermark Team

She/Her/Hers

Ely is an experienced counsellor for those looking to better understand the impact of their early life experiences on stress, overwhelm, parenting challenges, family conflict, anxiety, and more.

Ely helps clients gently explore how their early environment shaped the strategies they rely on today. Not to blame the past, but to understand it in order to experience greater clarity, relief from self-doubt, more secure and reciprocal relationships and confidence in expressing their needs and ultimately, a steadier, more compassionate relationship with themselves.

She/Her/Hers Ely is an experienced counsellor for those looking to better understand the impact ... Read More

Alison Holland is a Registered Social Worker who believes that although there are times in life that can feel overwhelming, anxiety-provoking and uncertain it doesn’t always have to be that way. She helps clients get clear on what matters to them and find the path forward through her non judgemental, honest and authentic approach.

Alison Holland is a Registered Social Worker who believes that although there are times in life t... Read More

When stress and anxiety of overwhelm your life, it can be hard to find your bearings. Sky brings a relational and trauma informed approach to her work and helps clients who are experiencing major life transitions, caregiving burnout and family challenges, among other issues.

Sky has expertise in providing family support services for caregivers who have a loved one requiring additional support needs. With over 10 years experience in family support, senior’s & caregiver care, mental health & substance use, Sky can navigate the most complex of family issues.

When stress and anxiety of overwhelm your life, it can be hard to find your bearings. Sky brings... Read More

With extensive experience in supporting individuals to manage overwhelm, anxiety, family conflict and parenting challenges, Natasha brings a warm and empathetic approach to the work.

Natasha trained as a lawyer and has completed her Master’s in Counselling. She has a wealth of experience supporting adoptive parents, birth parents, and adopted children.

As the mother of four teenage children, Natasha understands the challenges of adolesce and the importance of connection and healing through relationships. Natasha uses practical strategies to encourage individuals to find resilience and hope in challenging circumstances.

With extensive experience in supporting individuals to manage overwhelm, anxiety, family conflict... Read More

Mark Holland is a Registered Clinical Counsellor who specializes in helping people enhance relationships, manage transitions and improve overall wellbeing.

Mark works with men who seem capable on the outside but feel stuck, stressed, or out of control on the inside. Whether it’s anxiety, relationship struggles, or habits like drinking or gambling that have taken over, he helps men face these challenges head-on.

Together, you’ll develop practical strategies to manage stress, rebuild relationships, and regain control. The goal is a steadier, more confident, and grounded sense of self—even when life gets tough.

Mark Holland is a Registered Clinical Counsellor who specializes in helping people enhance relati... Read More

Sarah is currently pursuing her Master of Counselling Psychology at Yorkville University. She brings a calm, warm, and non judgemental presence to her work and is passionate about creating a safe space where clients feel respected and understood.

Before pursuing a career in counselling, Sarah spent over a decade working in the business world, including running her own company. Her background has given her a firsthand understanding of high-pressure environments, demanding workloads, and the challenges of maintaining balance and well-being in fast-paced settings.

Sarah understands that reaching out for support can feel vulnerable, and she approaches each session with empathy, curiosity, and care. She believes that healing begins in relationship—and that, with the right support, people can reconnect with their values, uncover new possibilities, and move forward with greater clarity and self-trust. She works with individuals experiencing uncertainty about the future, interpersonal challenges, relationship issues, career and life transitions, and the stress of high-pressure environments.

Sarah is currently pursuing her Master of Counselling Psychology at Yorkville University. She bri... Read More

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Located at: 1055 W Hastings St, #300, Vancouver
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